QFHS is transitioning to a more flexible, better supported, website technology. But as we have a considerable investment in the old technology, we are moving in stages. The first stage focuses on membership management and shop functions and other content such as members interests. Later we will address events management and other non-database content. Lastly, we will move our databases to the new platform.

The two different websites will utilise different login credentials. The new website login credentials are based on your email address and a password that is under your control. The legacy website uses your membership number, and a password assigned to you by the Society. The new website will be more secure as a result of that change. Initially the new website (mms.qfhs.org.au) will be a sub-domain of the legacy website. As the transition progresses, the new website will take over the domain name, qfhs.org.au, and become the home page for the Society.

You can use the Go to QFHS site button in the header.

You can find this information in the footer of our website.

You can find this information in the footer of our website.

Use the Get In Touch link in the footer of our website.

You can also phone us or send mail to our post office box. This information is in the footer of our website.

Images without attribution on this website are free images or images taken by our volunteers.

Advise us via the Contact Us page Thank you for assisting us in getting our FAQs right.

You may only bring clear plastic bags with pencil and note book into the Research Centre. We ask that you do not bring in folders, plastic binders, personal computer cases etc.

We provide free lockers for safe storage of your bags and other material while researching.

Before your membership card arrives, present your receipt to the Library Assistants at the Welcome Desk on duty and sign-in manually.

You can take your working notes into the Research Centre. Please ensure you label your notebooks with your name. The Library Assistant on duty may ask you to leave large folders in a locker.

If you are not a member and wish to use the Research Centre, you may do so for a small fee. 

You can find more information under About > Reciprocal Agreements.

There is no public phone at the Research Centre. However, if you wish to make an urgent call, please ask at the reception desk for assistance.

Please switch off your mobile phone or switch it to silent mode. If you wish to use your phone, please use it outside the Research Centre building.

We have a kitchen where tea, coffee, and biscuits are available on an honour system. You can use the microwave oven and refrigerator. Our members’ lounge is a very friendly area where many helpful discussions take place on family history research.

Please note: no shops are within walking distance of the Research Centre.

QFHS members should scan their membership cards at the Welcome Desk near the front door. Please ask for assistance with scanning your card from the Library Assistant (LA) on duty, if necessary.

We request you wear your membership card in a cardholder while in the Research Centre. Cardholders and lanyards are available from the LA.

Visitors should ask the LA on duty for assistance to check in at the Welcome Desk. Visitors are requested to wear a visitors’ badge.

We request that all bags, books, folders, and computer cases are stored in the lockers provided.

You may only use pencils within the Research Centre. If you do not have one with you, pencils are available from the front desk. To protect our records, we do not permit the use of pens. This is standard practice in archives and libraries worldwide.

Two or more voluntary Library Assistants will be on duty each day that the Research Centre is open. One Library Assistant will be on duty at the Welcome Desk; the second will be at the Help Desk. Either can provide assistance and advice from their own personal experience and expertise.

The LAs can also refer members and visitors to others within the Society, such as Special Interest Group convenors, who may be able to assist.

You may be asked to show the Library Assistant your research notes for inspection and pay a small sum for any printing.

Retrieve anything you placed in a locker. 

QFHS Members: Scan your membership card at the Welcome Desk to sign out. 

Visitors: Sign out at the Welcome Desk and return your visitors’ badge.

Our Research Centre is step-free and fully acessible for people with disabilities.

The centre has both ambulant and accessible toilets and a disabled parking bay immediately in front of the building.

If you require other special assistance to use our Research Centre, please contact the Secretary to discuss how we may best help you.

The Society has six networked computers for members and visitors to use.

Yes, but please leave the computer case in your locker.

Yes, you can access the Internet and some of our subscription databases. Instruction for connecting to the WiFi and the security number are available within the Research Centre.

Prior booking is not an option. However, you will find a booking sheet on a table just inside the door of the computer room. When the Research Centre is busy and members are waiting to use the computers, we ask you to book for one hour only.

Our ViewScan microfiche and microfilm readers allow you to print images or save them to your USB flash drive.

We do not permit the use of removable storage devices (for example, USB flash drives and portable hard drives) on our computers, with the exception of the digital microform reader.

You can email information to your home computer if you have web-based email service. Subject to copyright regulations, you are welcome to use a digital camera, mobile device or a handheld scanner within the Research Centre.

We have two digital microform readers available on a self-serve basis.

Find the fiche you wish to view. Place the numbered card corresponding with your microfiche reader into the fiche position in the drawer. Then you will be able to return the fiche to its correct location.

We have printers and photocopiers available for your use. Please observe copyright regulations.

If you wish to scan a document or one or more pages of a book, you can save these to a USB at no charge.

Please pay at the Welcome Desk for any printing services when you sign out.